Heathrow Express launches new partnership with Google Maps DATE: 2023-12-07 17:24:26
Heathrow Express launches new partnership with Google Maps2SHARES Share via
Posted: 13 October 2021 | Global Railway Review | No comments yet
Heathrow Express has partnered with Google Maps, offering passengers fast access to tickets and information on travel times between central London and Heathrow Airport, using the Google Maps journey planner.
For passenger travelling on Heathrow Express services, through using mobile payment such as Apple Pay, a ticket transaction can be completed in under a minute.
With non-stop trains between Paddington and Heathrow’s Terminals 2 and 3, taking just 15 minutes every 15 minutes, Heathrow Express provides a dedicated service for air passengers and the fastest route between central London and the UK’s hub airport.
Using an upgraded API Portal, Heathrow Express has built on their existing relationship with Distribution Technologies to enable ticketing functionality, within the Google Maps journey planner.
“Speed and convenience is crucial to Heathrow Express customers and this development offers an excellent customer journey for new and regular Heathrow passengers,” said Karan Suri, Heathrow Express Commercial Strategy Lead. “We are delighted to be partnering with Google Maps, which is the most used smartphone app in the world, and we will continue to drive forward new digital opportunities with a diverse range of global partners to ensure international passengers know and choose Heathrow Express as the fastest route from the airport into central London and a clean, convenient, and an environmentally responsible way to finish or begin an international trip.”
Airport Rail Links, Apps, Passenger Experience/Satisfaction, Passenger Information Systems (PIS), Smart/Contactless Ticketing, Sustainability/Decarbonisation, Technology & Software
Google, Heathrow Express